New online self-service tools for your group members

myGHI for Members, the secure member portal available through GHI's Web site, GHI.com, has become an important resource for information and around-the-clock, self-service capabilities for your group members. By continually adding new functionality, GHI keeps its Web site current, relevant, and at the forefront of industry standards. With the new features recently added to the portal, members can:

• Opt to go “paperless.” Members can now elect to receive documents, such as Explanations of Benefits (EOBs), electronically through email rather than through the mail.
• Share their PHR information electronically with their providers. Members now have an easy way to keep their doctors up-to-date. If a member gives permission for his or her providers to access the member’s Personal Health Record (PHR), the doctor will be able to review the member’s online records prior to appointments. Plus, providers will soon be able to add brief notes to the member’s PHR.

In addition, members can:

• View claims and benefits, check who’s covered, download claim forms, and request new ID cards
• Print the new Student Verification Parent Affidavit Form, which they can complete and mail to GHI.
• Evaluate their health status by taking an online health risk assessment.
• Search GHI's provider network by name, location, distance, zip code, gender, language, hospital affiliation, and more.
• Take a tour of myGHI for Members for an introduction to the many features this self-service portal offers.

If you are a GHI member and would like to try these new features for yourself, click here and follow instructions for applying for your PIN number. For more information, contact your GHI Account Executive.